Frequently Asked Question's
RCDs are safety devices designed to prevent death by electric shock.
These devices monitor the flow of electricity within a circuit. If the amount of electricity flowing into a circuit exceeds the amount leaving, the RCD automatically cuts the electricity supply within 10 to 50 milliseconds of detection.
An RCD is a life-saving investment for your family. To effectively reduce the risk of electric shock, RCD’s should be should be fitted to all power points and lighting circuits in your home.
To reduce incidents of electric shock, the Western Australian Government changed RCD regulations in August 2009. The legislation demands every sold or leased home be fitted with a minimum of two RCDs, which must protect all power points and lighting circuits.
To ensure that the RCD functions correctly, the test button must be pressed every three months. Pushing the test button simulates an earth leakage fault and indicates if the device operates correctly. Electrical clocks and timing devices may need to be reset after the test button has been pushed and the RCD turned back on.
If your RCD trips or will not reset, please don’t force it. There is either a fault on the circuit or with the RCD. Please contact us for an urgent appointment. If an appliance you need is on the problem circuit, try running an extension cord to another power point until we can sort out the fault for you.
For more information go to www.commerce.wa.gov.au/EnergySafety/RCD/
Your RCD is designed to trip if an Earth Fault develops.
In the event of a tripped RCD unplug all power leads associated with this power circuit and reset the RCD.
Plug power leads back in 1 at a time.
If the RCD trips when a particular power lead is plugged in this will Indicate a fault with that appliance.
This process can be repeated throughout your home to identify if it is due to a faulty appliance.
If electrical problem persists you should consider contacting a electrician. Safety around the home is paramount, to help diagnose the problems with your home electricals for peace of mind and safety assurance.
We would recommend that you should have an electrical inspection carried out if:
- You are purchasing a property that has been occupied
- The property is more that 25 years old
- If it is more that 5 years since one has been done
- If you are concerned about how any of the equipment may have been installed
A 12 month warranty applies to all labour. Parts are covered by the manufacturer’s warranty and repair/replacement is made at the manufacturers discretion.
- Cooktops – electric cooktops including induction and ceramic.
- Hot water systems
- Commercial Electrical Appliances
- Water Bore
Smaller appliances, such as lamps and vacuums can be brought to our workshop for prompt repair.
Unfortunately we are unable to repair microwaves, fridges, dishwashers, washing machines or any Gas appliances .
We offer a Priority Service to our business clients. We also provide fast response to residential customers who require an electrician in the event of an electrical fault at their home.
Call Western Power immediately on 13 13 51 and they will send a crew out as soon as possible to investigate. Do not touch the appliance or location of the shock again until western power has confirmed your property is safe.
It is important that once an electric shock / tingle has been experienced and reported, do not touch or ‘re-test’ the location of the incident again.
Where shocks are received from any metal work such as taps, switchboards or appliances, remain clear of all other metallic equipment at the property until Western power attend and ensure safety.
For More infomation visit https://westernpower.com.au/faqs/safety-access/electric-shocks-tingles/
An Estimate is an educated guess of the repair job cost based on our experience of a typical scenario. The actual price you pay may be higher or lower than the estimate provided.A Quote is the agreed price that you will actually pay, and it’s based on the assessment conducted by the senior electrician prior to commencing the requested work.